Elevate Hospitality
at Social Graces
Discover our ethos of hospitality in Geneva, Switzerland.
Join us on a journey of excellence.
Our Story
At Social Graces, excellence is not just a goal — it’s a legacy. Our expertise is born from a unique blend of tradition, global experience, and timeless refinement. These core values shape every audit, training, and consultation we provide to the world's most prestigious hospitality and dining establishments as well as luxury boutiques.
A Heritage of Tradition and Expertise
Our savoir-faire is deeply rooted in family traditions where the principles of etiquette, discretion, and service excellence have been passed down through generations. This enduring legacy informs our meticulous approach to elevating the quality of service for our clients.
Global Perspectives, World-Class Insights
Having journeyed to the four corners of the world, we have absorbed the finest service practices from international conferences, events, and exclusive luxury establishments. This global exposure enables us to offer fresh perspectives and tailor-made solutions to meet the highest standards of hospitality and luxury retail.
The Essence of Swiss Refinement
Switzerland is a symbol of precision, elegance, and uncompromising quality — and so are we. Our work embodies the hallmarks of Swiss refinement, ensuring precision, subtlety, and excellence in every detail of the customer experience. When you work with Social Graces, you are partnering with an ethos that embodies both classic elegance and modern precision.
Our services
Service Quality Audit
Precision, elegance, excellence
Our audits focus on evaluating your establishment’s service excellence through the lens of etiquette, precision, and client experience. We provide detailed insights and actionable recommendations to ensure your team delivers impeccable service that aligns with the highest standards of luxury.
Mystery Shopping
Discretion, insight, refinement
Through discreet evaluations conducted by trained professionals, we assess every detail of your customer journey. Our discretion ensures unbiased feedback, allowing us to identify opportunities to refine your service, ensuring it embodies excellence and sophistication.
Consulting
Innovation, transformation, perfection
Our consulting services are entirely tailor-made, crafted to meet the specific needs of your establishment. Whether it's enhancing service etiquette, improving operational processes, or elevating the guest experience, we work alongside you to create bespoke solutions that reflect your vision of perfection.
Reach Out to Us
We are honored to assist you on your journey toward unparalleled excellence. Whether you have inquiries, require support, or wish to explore how we can help you elevate your establishment to new heights, we are at your service.
At Social Graces, we take pride in crafting tailor-made solutions designed to meet the unique needs of the world’s most discerning establishments. If you are striving for perfection and seeking a partner who shares your commitment to refinement, we would be delighted to assist.
Please do not hesitate to contact us. Together, we will create an experience of unparalleled elegance and distinction for your clientele.
